Warranty Policy

Standard Warranty Coverage

We are committed to providing our customers with high-quality products and exceptional support. As such, we offer a 2-year standard warranty on our products, covering defects in materials and workmanship under normal use and maintenance.

Warranty Specifications

The specific warranty period for each purchase will be confirmed by the sales representative at the time of sale.
Default Warranty Period: If no warranty period is specified during the sale, the warranty will default to 1 year.

Exclusions and Limitations

This warranty does not cover the following:

1. Normal wear and tear that occurs over time.
   
2. Damages or increased wear-and-tear caused by:
   
   1. Improper use, misuse, or mishandling of the product.
      
   2. Exposure to extreme or unsuitable environmental conditions (e.g., excessive heat, humidity, or corrosive elements).
      
   3. Unauthorized modifications or repairs.
      
3. Parts or components deemed to be outside warranty coverage due to misuse or environmental factors.
   

Company Discretion on Warranty Claims

In cases where increased wear-and-tear is suspected due to customer misuse or unsuitable environmental factors, the company reserves the right to determine warranty coverage. Warranty coverage for such parts or components will be evaluated on a case-by-case basis by our team.

How to File a Warranty Claim

If you experience an issue covered by this warranty:

1. Contact our customer service team with proof of purchase and a detailed description of the issue.
2. Our team will evaluate the claim and determine if it qualifies under the warranty terms.
3. Approved claims will be resolved promptly, either through repair or replacement at the company's discretion.
   

Commitment to Customer Support

We stand behind our products and are dedicated to providing exceptional customer service. Our goal is to ensure your satisfaction and peace of mind with every purchase